InkBags repairs the printhead in the Printware iJetColor Pro PXG. Packaging-oriented member of the iJetColor Pro series using the HP FI-1000 fixed imager, launched at PackExpo 2021. Recovery is realistic when the fault is dried ink, blockage, contamination or air-lock; it is not when a die segment is electrically dead or the nozzle plate is damaged. Send a nozzle test print and we tell you which one you have before quoting.
Printware iJetColor Pro PXG printhead specification
Parts and recovery procedures do not transfer between printhead families, even when both are HP thermal inkjet — so the engine inside the machine is the first thing to establish.
| Machine | iJetColor Pro PXG — Printware, USA |
| Print engine | HP FI-1000 Fixed Imager |
| Print width | 297 mm / 11.7 in |
| Resolution | Up to 1200 dpi |
| Ink | HP pigment, CMYK |
| Typical application | Short-run packaging, bags, boxes, specialty substrates |
What printhead failure looks like on a iJetColor Pro PXG
- Sector loss showing on every piece across a packaging run.
- Nozzle plate contamination from coated and specialty packaging substrates.
- Colour drift on a single channel after a substrate change.
- Recovery cycles restoring nozzles only briefly before they drop out again.
Photograph the nozzle test print before running any more recovery cycles. Repeated aggressive purging on a head that has already dried out can turn a recoverable fault into a replacement.
How we approach a iJetColor Pro PXG printhead
The PXG runs a wider variety of substrates than the envelope-focused 1175P, so we ask what was on the machine when the fault appeared — coating transfer from specialty stock is a distinct failure mode from ordinary drying.
Nozzles that recover after a purge and then drop out again within a short run point at a supply-side restriction rather than at the head, and we test the ink path accordingly before quoting head work.
Because the PXG shares the FI-1000 engine with the rest of the family, parts and recovery procedures are common — what differs is the contamination profile from packaging substrates.
What the service covers
Diagnosis
Failure-mode identification from the nozzle test print, plus a straight answer on whether recovery is realistic.
Nozzle recovery
Deep flushing of the ink path and restoration of blocked nozzle areas, matched to the failure mode.
Ink system service
Capping, wiping and supply-side inspection — the parts that usually caused the failure in the first place.
Replacement printheads are available where recovery is not viable, along with original and compatible ink, so a machine that cannot be recovered does not sit idle waiting on a separate supplier.
Pricing and turnaround are quoted per case, because both depend on the failure mode and on whether the ink delivery system needs work as well.
Printware iJetColor Pro PXG printhead repair FAQ
Nozzles come back after a purge and then fail again. Is the head faulty?
Often not. Nozzles that recover and then re-fail within a short run usually indicate a restriction upstream of the head — a filter, a line, or a supply pressure problem — rather than head damage. Replacing the head in that situation does not fix the fault.
Do you also supply pigment ink for the PXG?
Yes, both original HP and our compatible pigment ink for FI-1000 machines. Volumes and pricing on request.
Can the Printware iJetColor Pro PXG printhead be repaired or does it need replacing?
Both happen. Blockage, dried ink, contamination and air-lock recover in a large share of cases; electrical or physical damage to the die does not. The nozzle test print tells the two apart before any money is spent.
How much does Printware iJetColor Pro PXG printhead repair cost?
It is quoted per case, because the cost depends on the failure mode and on whether the ink delivery system also needs service. Send the nozzle test and you get a scope and a price up front.
Other machines we service
HP
HP FI-1000 printhead repair
The 297 mm HP Fixed Imager 1000 printhead itself — the part that fails in every FI-1000 based machine, whatever badge is on the front.
Boxmaking Machinery GmbH
Boxmaking Machinery BM300 printhead repair
Single-pass packaging press built directly around the HP FI-1000, printing bags, boxes, mailers and envelopes at up to 27 m/min.
Printware / iJetColor
Printware iJetColor Pro 1175P printhead repair
High-speed envelope and direct-mail press built on the HP FI-1000, launched by Printware in 2020.
All machines: printhead repair overview.
Get a diagnosis for your iJetColor Pro PXG
Send a nozzle test print and a short note on what the machine was doing when the fault appeared.